Team
Launch LogCancel Flows
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Quick Start Guide
Further Configuration
Custom Styling
Multi-Language Support
Email-Verified Cancel Flow
A/B Testing
Cancel Flow Testing
Pause WallFailed Payment Recovery
Payment Recovery
Campaign Customization
Failed Payment WallReactivations
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Reactivations/w=48,quality=90,fit=scale-down){kind=small}
Campaign Customization GuideCustomer Health
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Customer HealthData Integrations
Data API
Webhooks
Event TrackingBilling Providers
Payment Provider Overview
Slack
Stripe
Chargebee
Paddle Classic
Paddle Billing
Braintree
ZuoraSupport
FAQsGetting Started with Payment Recovery
Utilize automated, customizable email campaigns to recover revenue that would otherwise be lost to failed payments.
Dashboard
In your Payment Recovery dashboard, monitor your recovery breakdowns and track active email campaigns that are in progress.
Lifetime Performance
At a glance, see how many active campaigns there are, cumulative emails sent, and emails scheduled.
Payment Recovery Advanced Settings
Setup of the details of your campaigns in the Payment Recovery < Advanced Settings page.
Payment Recovery Setup
Configure your payment recovery page, payment update page, and email domain addresses.
BCC Dunning Emails
Send dunning emails to your CRM or support channels by automatically adding a BCC’d address to monitor your campaign, who is receiving these, and easily keep record where it matters.
Stripe Settings Update
We recommend turning off emails from Stripe but allowing for the Stripe Smart retries at 4 attempts per 30 days. For recommended Stripe settings, see our FAQ.
Precision Retries
Precision retries are a scheduled failed payment retry system that takes advantage of days when payments are more likely to succeed. These days include traditional paydays such as the first and fourteenth of the month. Over time precision retries will adapt to the needs of your customer base.
Enable and disable Precision Retries under Payment Recovery<Advanced Settings.
Get started with Precision Retries today by reaching out to [email protected] for more details.
Campaign Initiation
Payment recovery campaigns are initiated
Learn more about customizing your Payment Recovery Campaigns →
Contact us today at [email protected] to get started with Payment Recovery.
