Cancel Flows

Testing

Ensure that your cancel flow is working as intended before going live.

Test in Churnkey

The first and most simple way to test your Churnkey cancel flows is by utilizing the eye icon button within the editor. The allows you to click through the flow to see the modal in real time.

Use the eye icon in the cancel flow editor to view your cancel flow modal.

Use the eye icon in the cancel flow editor to view your cancel flow modal.

Live mode vs Test mode

In your Churnkey modal embed code, you can switch between 'test' and 'live' modes by setting the mode parameter. Refer to 'Step Three' of the Quick Start Guide for details.

Live mode

When your cancel flow is in live mode, the Churnkey cancel flow only looks for live customers and live coupons from your payment provider.

Test mode

When your cancel flow is in test mode, the Churnkey cancel flow only looks for test customers and test coupons from your payment provider.

View Test Data

Use the ellipses in the top right corner to switch between viewing live and test data in the cancel flows dashboard.

By clicking the ellipses in the top right hand corner of the Cancel Flows | Analytics page, you can switch between viewing live and test data.

By clicking the ellipses in the top right hand corner of the Cancel Flows | Analytics page, you can switch between viewing live and test data.