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FAQsSet Up Dunning in 3 Steps
Checkout Domain
Stay on brand by using your own domain to host Churnkey’s Dunning page.
For example: billing.yourcompany.com
Checkout Page Settings
Choose the page end-customers will be redirected to after updating their payment information.
For example: yourcompany.com/account
Email Sender Domain
Ensure Dunning emails arrive without issue by verifying your domain name.
For example: @yourcompany.com
Step by step
- Click the “Add Sender domain” button in your Dunning configuration page:
- Enter the domain name you wish to use for sending emails. For example: If you wish to send dunning emails coming from “[email protected]”, then you need to validate the domain acme.com
Please note these email messages will be sent automatically by our system, so this has nothing to do with your regular email delivery applications or systems (e.g. Google Business). The only thing we need is to verify you are the owner of this domain, so that we can use it to send emails in your behalf.