Team
Launch LogCancel Flows
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Quick Start Guide
Further Configuration
Custom Styling
Multi-Language Support
Email-Verified Cancel Flow
A/B Testing
Cancel Flow Testing
Pause WallFailed Payment Recovery
Payment Recovery
Campaign Customization
Failed Payment WallReactivations
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Reactivations/w=48,quality=90,fit=scale-down){kind=small}
Campaign Customization GuideCustomer Health
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Customer HealthData Integrations
Data API
Webhooks
Event TrackingBilling Providers
Payment Provider Overview
Slack
Stripe
Chargebee
Paddle Classic
Paddle Billing
Braintree
ZuoraSupport
FAQsSetting up Slack notifications
You can connect Churnkey with Slack to have session notifications delivered to a specific Slack channel. This is helpful if you want team members that don't have access to the Churnkey web app to be aware of customer cancellation sessions. For example, a customer success rep that should be following up with customers that canceled because of a missing feature.
Head to the above page and click "Connect to Slack". This will walk you through the configuration process within Slack. Give the Churnkey App for Slack authorization and choose which channel you want session notifications posted to.
Once connected, you’ll receive a Slack message whenever one of your customers goes through your cancel flow. Example below:
Set your notification preferences
Choose which session results you want to be sent to the previously designated Slack channel as notifications.
Privacy Policy
You can view our Privacy Policy here: https://churnkey.co/legal/privacy-policy
Support
For support for the Churnkey App for Slack, please contact us at [email protected].
